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Nefit Boiler Error Code 7H 328

DIY checks firstReviewed November 2026Checked against manufacturer documentation
What this code means
7H 328: There has been a brief interruption of the mains voltage

Code 7H 328 means the boiler has seen a short dip in the mains voltage. Usually this is a one-off grid disturbance and the boiler works normally again after a reset. If the message returns often, something may be wrong with the supply or with equipment disturbing the voltage.

Also shown as: 7H

Applies to: Nefit ProLine and TrendLine condensing boilers

Fix level
DIY checks first
Start with the checks on this page. Testing or replacing a part is usually a technician job.
Time to run the checks
About 15–30 minutes
For the 3 checks on this page — not a full repair.
You may need
No special tools
The checks below use basic household items only.
Parts that may be involved
None usually
Parts are model-specific; see the note below before ordering.

Common causes

  1. Short power dip or interruption in the grid
  2. A generator, wind turbine or heavy machine nearby disturbs the supply
  3. Loose contact in the boiler's power supply

What to check, in order

Safety first. A boiler works with gas, electricity and hot water under pressure. Never open the casing or touch anything inside it. In the Netherlands, work on a gas boiler may only be done by a certified company (CO-vrij). The checks on this page stay on the outside: water pressure, thermostat, radiators and the reset button. If you smell gas, leave the building and call the national gas emergency number 0800-9009 (Netherlands).
  1. Press the reset button if the boiler does not restart by itself and see whether the code stays away.
  2. Check whether there was a power cut or work on the electrical installation at that moment.
  3. If the code returns often without a grid fault, have a CO-certified installer or electrician check the supply.

Clear the code and test

  1. Fix what the checks above found first — pressure topped up, a radiator bled, the thermostat set right. Resetting without fixing the cause only brings the code back.
  2. Make sure the boiler has power and the gas tap at the boiler is open.
  3. If the water pressure is below 1.5 bar, top it up to between 1.5 and 2 bar with the filling loop, as your manual shows.
  4. Press the reset button once and watch a full cycle: the boiler should start, heat the radiators or the tap water, and keep running without the code coming back.

When to call a professional

Most cases are solved by the checks above. Book a technician if any of these apply:

  • The code comes back after you have run the checks and a test cycle.
  • You smell burning, see sparks or scorch marks, or the breaker trips.
  • Water is leaking and you cannot stop it.
  • The fix needs panels opened beyond what your manual describes, or a part tested with a meter, and you are not set up for that.

When you call, give the brand, the code 7H 328, your model number (on a label on the type plate, usually at the bottom or on the side of the boiler) and the checks you already ran. It shortens the visit.

Questions people ask about 7H 328

What does 7H 328 mean on a Nefit boiler?

7H 328 means: There has been a brief interruption of the mains voltage. Code 7H 328 means the boiler has seen a short dip in the mains voltage. Usually this is a one-off grid disturbance and the boiler works normally again after a reset. If the message returns often, something may be wrong with the supply or with equipment disturbing the voltage.

Can I fix Nefit 7H 328 myself?

Start yourself: the checks on this page cover the causes you can reach without opening the machine up. If they point to a faulty part, testing or replacing it is usually a technician job.

How do I clear Nefit 7H 328?

Fix what the checks above found first — pressure topped up, a radiator bled, the thermostat set right. Resetting without fixing the cause only brings the code back. Make sure the boiler has power and the gas tap at the boiler is open. If the water pressure is below 1.5 bar, top it up to between 1.5 and 2 bar with the filling loop, as your manual shows.

Sources checked

The meaning and checks for this code were checked against the sources above in November 2026. Codes vary by model and region; if your manual lists a different meaning for your exact model, follow the manual.

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