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Itho Daalderop Heat Pump Error Code A1 20

DIY-friendlyReviewed November 2026Checked against manufacturer documentation
What this code means
A1 20: The water pressure of the heating system is low; the heat pump does keep working

Code 20 is a warning, not a blockage: the pressure is on the low side, but the heat pump keeps working. Top up to between 1.5 and 2 bar to stop the pressure falling further and the blocking code 19 from following.

Also shown as: A01 20

Applies to: Itho Daalderop WPU 5G and older WPU types with an MFT thermostat (shown there as A01)

Fix level
DIY-friendly
Most people can run the checks on this page with basic household items.
Time to run the checks
About 15–30 minutes
For the 3 checks on this page — not a full repair.
You may need
No special tools
The checks below use basic household items only.
Parts that may be involved
Expansion vessel, Inlet combination
Parts are model-specific; see the note below before ordering.

Common causes

  1. Water is escaping from the heating system, for example through a small leak at a fitting, radiator or pipe
  2. After bleeding or maintenance the system was not topped up enough
  3. The expansion vessel has lost its pre-charge pressure, so the pressure drops again at every heat-up

What to check, in order

Safety first. Switch the heat pump off at the breaker before checking anything. Never open the refrigerant circuit or the electrical boxes — refrigerant work requires F-gas certification. The checks on this page stay on the outside: power, settings, filters and pressure where your manual allows it.
  1. Read the water pressure on the thermostat or the heat pump's display.
  2. Top up the heating system with the filling hose until the pressure is between 1.5 and 2 bar, and check visible pipes and radiators for leaks.
  3. Keep an eye on the pressure over the next few days. If it drops again or the message turns into code 19, call your installer.

Clear the code and test

  1. Fix what the checks above found first — a filter cleaned, a setting corrected, power restored. Clearing the code without fixing the cause only brings it back.
  2. Make sure the heat pump has power and the controller is set to heating or hot water, as you need it.
  3. Restart the unit as your manual describes and give it time: a heat pump can take ten to twenty minutes to start a full cycle.
  4. If the unit runs a full cycle with no code, the fault is cleared. If the code returns, write down the code and what the unit was doing (heating, hot water or defrosting) before calling a technician — it speeds up the diagnosis.

When to call a professional

Most cases are solved by the checks above. Book a technician if any of these apply:

  • The code comes back after you have run the checks and a test cycle.
  • You smell burning, see sparks or scorch marks, or the breaker trips.
  • Water is leaking and you cannot stop it.
  • The fix needs panels opened beyond what your manual describes, or a part tested with a meter, and you are not set up for that.

When you call, give the brand, the code A1 20, your model number (on a label on the type plate, usually on the side of the unit) and the checks you already ran. It shortens the visit.

Parts that may be involved

Expansion vesselInlet combination

Parts are model-specific. Find your model number first — usually on a label on the type plate, usually on the side of the unit — and match the part to that number before ordering.

Questions people ask about A1 20

What does A1 20 mean on a Itho Daalderop heat pump?

A1 20 means: The water pressure of the heating system is low; the heat pump does keep working. Code 20 is a warning, not a blockage: the pressure is on the low side, but the heat pump keeps working. Top up to between 1.5 and 2 bar to stop the pressure falling further and the blocking code 19 from following.

Can I fix Itho Daalderop A1 20 myself?

Usually, yes. Code A1 20 is rated DIY-friendly: the checks on this page cover the common causes and use basic household items only. If the code returns after the checks and a test cycle, book a technician.

How do I clear Itho Daalderop A1 20?

Fix what the checks above found first — a filter cleaned, a setting corrected, power restored. Clearing the code without fixing the cause only brings it back. Make sure the heat pump has power and the controller is set to heating or hot water, as you need it. Restart the unit as your manual describes and give it time: a heat pump can take ten to twenty minutes to start a full cycle.

Sources checked

The meaning and checks for this code were checked against the sources above in November 2026. Codes vary by model and region; if your manual lists a different meaning for your exact model, follow the manual.

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