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Beko Washing Machine Error Code H5

DIY checks firstReviewed November 2026Checked against manufacturer documentation
What this code means
H5: Drain pump open circuit (service test code)

H codes are read in the service test mode, not during a normal wash. H5 says the pump circuit is open — the pump motor has failed or its wiring is broken. Clear blockages first; if the filter and impeller are clean, the pump itself is the suspect.

Applies to: Beko washing machines and washer-dryers with a display, older WMA to WMG era models; the code is read in the service test mode, not during a normal wash

Fix level
DIY checks first
Start with the checks on this page. Testing or replacing a part is usually a technician job.
Time to run the checks
About 15–30 minutes
For the 3 checks on this page — not a full repair.
You may need
No special tools
The checks below use basic household items only.
Parts that may be involved
Drain pump, Wiring harness
Parts are model-specific; see the note below before ordering.

Common causes

  1. Failed drain pump motor
  2. Open circuit in the pump wiring
  3. Loose connector at the pump
  4. Blocked pump mistaken for an electrical fault (check first)

What to check, in order

Safety first. Switch the machine off and unplug it before cleaning filters or moving hoses. Expect water to come out when you open a pump filter; keep a tray and towel ready. If you are not comfortable with any step, stop and call a technician.
  1. Clean the pump filter and check the impeller turns freely before assuming an electrical fault.
  2. Inspect the connector on the pump for looseness or corrosion.
  3. Test the pump for continuity; open circuit confirms failure, and replacement is a technician job for most owners.

Clear the code and test

  1. Fix what the checks above found first — a filter cleaned, a hose straightened, taps opened. Clearing the code without fixing the cause only brings it back.
  2. Close the door, plug the machine back in and restore the water supply.
  3. Run a short rinse and spin, or the shortest wash programme, and watch the stage where the code appeared before (filling, washing, draining or spinning).
  4. If the cycle finishes with no code, the fault is cleared. If the code returns at the same stage, write down the code and that stage before calling a technician — it speeds up the diagnosis.

When to call a professional

Most cases are solved by the checks above. Book a technician if any of these apply:

  • The code comes back after you have run the checks and a test cycle.
  • You smell burning, see sparks or scorch marks, or the breaker trips.
  • Water is leaking and you cannot stop it.
  • The fix needs panels opened beyond what your manual describes, or a part tested with a meter, and you are not set up for that.

When you call, give the brand, the code H5, your model number (on a label inside the door or on the back) and the checks you already ran. It shortens the visit.

Parts that may be involved

Drain pumpWiring harness

Parts are model-specific. Find your model number first — usually on a label inside the door or on the back — and match the part to that number before ordering.

Questions people ask about H5

What does H5 mean on a Beko washing machine?

H5 means: Drain pump open circuit (service test code). H codes are read in the service test mode, not during a normal wash. H5 says the pump circuit is open — the pump motor has failed or its wiring is broken. Clear blockages first; if the filter and impeller are clean, the pump itself is the suspect.

Can I fix Beko H5 myself?

Start yourself: the checks on this page cover the causes you can reach without opening the machine up. If they point to a faulty part, testing or replacing it is usually a technician job.

How do I clear Beko H5?

Fix what the checks above found first — a filter cleaned, a hose straightened, taps opened. Clearing the code without fixing the cause only brings it back. Close the door, plug the machine back in and restore the water supply. Run a short rinse and spin, or the shortest wash programme, and watch the stage where the code appeared before (filling, washing, draining or spinning).

Sources checked

The meaning and checks for this code were checked against the sources above in November 2026. Codes vary by model and region; if your manual lists a different meaning for your exact model, follow the manual.

Other Beko washing machine codes

Beko E01Door lock fault — the machine cannot confirm the door is closed and lockedBeko E02Heating fault — the water is not reaching the set temperatureBeko E03Drain fault — the machine cannot empty the water in the allowed timeBeko E04Fill fault — the machine is not filling with water in the allowed timeBeko E05Pressure switch fault — the water level sensor is reading incorrectlyBeko E06NTC thermistor fault — the temperature sensor is not reading correctlyBeko E07Motor circuit fault — the motor or its control triac has failedBeko E08Motor tachometer fault — the control board cannot read the drum speedBeko E13Water leak detected — the anti-flood system has found water in the baseBeko H1NTC thermistor open or short circuit (service test code)Beko H11Motor or tachogenerator open circuit (service test code)Beko H2Heater open circuit (service test code)Beko H3Heater stuck on — heater triac or relay shorted (service test code)Beko H4Inlet valve triac short circuit (service test code)Beko H6Motor triac short circuit (service test code)Beko H7Pressure sensor failure (service test code)Beko H8Tachometer fault — motor speed sensor (service test code)

See all Beko washing machine error codes